Orders ship within 1 business day (Monday–Friday). Once shipped, delivery takes 2–5 business days depending on your location. Please note: orders placed during holidays may take an extra 1–2 days to process.

Once your order ships, you'll receive a shipping confirmation email with a tracking number. You can also track your order anytime here:
https://www.homrelexa.com/pages/track-order

Yes — if your order hasn't shipped yet, we can cancel it and issue a full refund right away. Just email us at support@homrelexa.com with your order number, and we'll take care of it. If your order has already shipped or been delivered, you can still return it within 30 days — see our return policy for details.

We offer a 30-day return policy on all products. If you're not completely satisfied, you can return your item for a full refund or exchange within 30 days of delivery. • Returns are free for orders in the US (we cover return shipping) • Items must be in original condition with all packaging • Refunds are processed within 3–5 business days after we receive the item Full details here: Returns & Refunds

Every Homrelexa chair is built with attention to the details that matter: • Rounded edges — smooth to the touch and designed to prevent bumps and scratches • High-strength stitching — reinforced seams at all load-bearing points for long-lasting durability • Quality-checked before shipping — every chair is inspected before it leaves our warehouse You can see the craftsmanship up close in the high-resolution photos on each product page.

All Homrelexa products come with a 12-month warranty covering manufacturing defects and material issues. If something goes wrong within the first year, we'll repair or replace your item — no questions asked. Just contact our support team at support@homrelexa.com with your order number and a photo of the issue, and we'll make it right.

We shoot all products in a professional studio with standard lighting to keep colors as accurate as possible. That said, every monitor displays color a little differently, so slight variations are normal. Pro tip: Check out the "Real Customer Photos" section on each product page — you'll see the chair in actual homes under different lighting, which gives you the best sense of the true color.

Every product page lists exact dimensions (width × depth × height) so you can measure your space before ordering. Our recommendation: Grab a tape measure and mark out the footprint on your floor — this gives you the best sense of how it'll fit. Not sure? Our customer service team is happy to help with sizing questions. Just send us a message with your room dimensions and we'll point you in the right direction.

We take packaging seriously because nobody wants a damaged chair. • Multi-layer protection — every chair is wrapped in protective foam and packed in a reinforced corrugated box • Shock-resistant corners — extra padding at all corners to prevent damage during transit • Quality check before shipping — we inspect every package before it goes out We ship with trusted US carriers (UPS, FedEx, and USPS) for reliable, door-to-door delivery.